Standard UK Delivery
Delivered in 3-5 working days.
Standard Delivery to UK destinations is FREE when you spend £100 or more.
On orders under £100, delivery costs £4.95.
Deliveries usually take 3-5 working days. You will be sent an email with a tracking link when your order has been despatched.

GB Mainland Next Working Day Delivery
Delivered next day Mon-Fri.
Order by 4pm Mon-Thurs & by 2pm Sun
Delivery costs £8.99.
Order before 4pm Monday to Thursday for delivery the next working day. Excludes Northern Ireland and the Islands and Highlands.
Next Working Day might not be available for your order. This will depend on the dispatch location.

Europe Standard Delivery
Delivered 4-6 Working Days
Delivery costs £10.99.

International Customers
Wherever you are, we will bring your items to your doorsteps. For International deliveries
(US) Shipping options and delivery times vary depending on your location.
Royal Mail: International Tracked & Signed   5-7 Working Days – £13.99

First thing to do is to check your tracking number before contacting us. Sometimes, it can be left in a safe place that could explain the delay. If the tracking shows no information please contact us at [email protected] with your order number, one of our customer care team will be able to advise.

Email us with your name and order number so that we can contact the delivery company on your behalf.

We are sorry about that! Although we strive for perfection, we are human. Please contact our customer care as soon as possible via phone, WhatsApp and/or email, so that we can work to get you your items as soon as possible.

Unfortunately, we do not accept exchanges on our online store at present.

We are so sorry to hear that your order arrived in bad conditions! We promise to make it right. Our team will be more than happy to assist with processing a replacement order or issuing a refund. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Please check the spelling of your email address and password. If it still not working, please use the ‘forgot my password’ link which will remind you of your password. If you are still having problems logging in, do feel free to contact us and we will be more than happy to assist you.

Check your junk and spam folder for the email. If you still have not received it, please feel free to contact us and we will be able to help you.